Privacy Policy

1. Information We Collect

LawnCarePro (operated by CarePro Tech LLC) collects information you provide directly when creating an account, registering your business, or logging into the Customer Portal. This includes names, emails, mobile phone numbers, service addresses, and billing records.

2. How We Use Your Information

We use collected information to provide field service management tools, send automated SMS job alerts, dispatch scheduled services, store work completion records, and power client communication tools.

3. Data Sharing & Third Parties

We do not sell, rent, or lease your personal data. We only share necessary details with trusted infrastructure providers (e.g., Twilio for telecommunications and Cloudflare/AWS for secure hosting).

Strict Mobile Privacy Policy: No mobile information or text messaging originator opt-in data will be shared with, sold, or transferred to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Privacy Rights (Access, Correction & Deletion)

You have the right to access, inspect, and update or correct your personal data at any time directly through your account dashboard or by contacting our data compliance team.

In compliance with Apple App Store Guideline 5.1.1(v) and global standards, you may also permanently delete your account and all associated operational records via your app settings or our dedicated Account Deletion Page.

5. Contact Us

If you have any questions regarding this Privacy Policy, please contact our data compliance team at support@getlawncarepro.com.